Night Owl SP Reviews

Nightowlsp.com offers a variety of security products and services, with a focus on video security solutions that provide monitoring in High-Definition resolution. Popular offerings include Wi-Fi NVR security systems, DVR security systems, and deterrence cameras with features like 2-way audio and spotlight cameras. Additionally, they offer add-on cameras and accessories to enhance existing systems, as well as remote viewing capabilities through compatible apps or CMS for 24/7 access to security footage. The brand is recognized for its commitment to privacy and control over recorded footage, without requiring a mandatory monthly subscription fee.

Nightowlsp.com provides a 30-day return policy from the shipping date for its products. Customers can request return authorizations within this period. Once the return is approved, the product must be delivered to the Night Owl's warehouse in Naples, FL within 14 days from the return authorization approval date. As for the shipping policy, in-stock items are shipped within 3 business days and delivery is expected within 7 business days from the ship date. Orders are shipped via UPS Ground Services, and expedited shipping services are not available. Shipping costs are non-refundable if the product has been shipped. If issues arise with the delivery, customers are advised to contact Night Owl directly.

Nightowlsp.com specializes in security products, particularly video security solutions. The product range includes Wi-Fi NVR security systems, DVR security systems, deterrence cameras with 2-way audio, and spotlight cameras. They also offer add-on cameras and accessories to complement and expand existing systems. For remote monitoring, they provide apps and software that enable users to view security footage anytime, anywhere. The brand emphasizes privacy and control over recorded footage, offering solutions without mandatory monthly fees.

To contact customer support at Nightowlsp.com, customers can reach out via phone at 1-866-390-1303. For technical support, there is a chat option available on the bottom right side of the browser screen on their support website. Additionally, for pre-sales questions, the Pre-Sales Department can be contacted at 1-866-979-0580 or via email at Sales@NightOwlSP.com. The technical support team is available 24/7, and the pre-sales team operates from Monday to Thursday, 9 am - 6 pm ET, and on Friday from 9 am - 5 pm ET. For web store and order support, including returns or damaged products, customers can email Webstore@NightOwlSP.com.

Nightowlsp.com's Wi-Fi NVR security systems boast several key features designed to enhance security and user convenience. These systems include plug-in 4K Wi-Fi cameras that offer high-resolution recording. They are equipped with 2-way audio technology, allowing for interactive communication. The systems ensure private data protection with a secure wired connection and offer free local storage with a 2TB hard drive. Users can receive immediate alerts for fast response to incidents, and the systems come with a free mobile app that incurs no hidden fees. Additionally, users have the flexibility to add up to 10 total Wi-Fi devices to the system, expanding their coverage as needed.